Policies & FAQs

We Understand that sometimes “life happens” and that you may need to reschedule or cancel an appointment. When this occurs, it is best to text or call us as soon as you know. Text messages and voicemails come with a time-stamp which we use to verify when you contacted us. In order to avoid paying your service fee we need AT LEAST 24 hours notice. However, we hope that you understand that the closer it is to your appointment time the harder it will be for us to fill the spot that had been saved for you.

If you happen to cancel with less than 24 hours notice Solar Bodies will need to collect the full service fee. If you are on a membership plan or have a Punch-Card, the service fee will be deducted from your credit balance. If you would have been paying for your service that day, we will email you an invoice via Square, our credit card payment service.

Many people who have never had a massage before are nervous about what to wear, what to take off, and how to prepare for their service. We recommend that you wear loose, comfortable clothing to your appointment or bring such clothes with you to change into when you leave. As for what to wear, or not wear during your massage- that is up to your comfort level. As massage therapists, we are trained to use the linens on the massage table to appropriately drape our clients to ensure everyone’s modesty is respected. You can wear as little or as much as you are comfortable with. We do like to let everyone know that the less clothing or jewelry that you wear the better your massage experience will be.

Fitness training and yoga practice both require the body to be able to move freely. We recommend comfortable clothing that allows the body to move without hindrance. For personal training or fitness classes you should wear athletic shoes, for yoga we practice barefoot.

We provide most of what you will need for our private sessions and public classes. Most people choose to bring a bottle of water. For yoga lessons/classes you should also bring a yoga mat with you- any other props are provided by us.